At Pittsburgh Digital Marketing Agency, LLC (“Pittsburgh Digital Marketing Agency,” “we,” “us,” or “our”), we’re deeply committed to protecting your privacy and handling your personal information with the utmost transparency and care. This Privacy Policy details how we collect, use, disclose, and safeguard the information you provide when accessing or using our website, https://pghdma.com (the “Website”), and outlines your rights and choices concerning your personal data.
By accessing or using our Website, you explicitly agree to the terms of this Privacy Policy and our practices described herein. If you disagree with these terms, please refrain from using our Website and services.
We strongly encourage you to read this Privacy Policy carefully to fully understand our data collection and handling practices.
We collect various types of information to provide and continuously improve our services to you.
We collect personal information that you voluntarily provide to us when you interact with our Website or engage with our services. This includes, but isn’t limited to:
Contact Information: Your full name, email address, and phone number.
Business Information: Your business name and the industry you operate in.
This information is typically provided when you fill out contact forms, subscribe to our newsletters, request more information about our services, or formally engage with us for our digital marketing solutions. The personal data we collect serves legitimate business purposes, such as responding to your specific inquiries, delivering the services you’ve contracted us for, managing your account, and enhancing your overall experience with Pittsburgh Digital Marketing Agency.
Currently, we don’t actively collect non-personal information through automated means directly from your interactions with our Website, such as cookies, IP addresses, or browser metadata. However, it’s important to note that trusted third-party services we integrate for essential functionalities like website analytics, security, or customer relationship management (as detailed in “How We Use and Share Your Information”) might collect such non-personal data as part of their operational processes. Should our direct data collection practices evolve in the future to include non-personal information, we promise to promptly update this policy to reflect those changes.
We collect your personal information to provide and improve our services, communicate with you, and comply with legal obligations.
Specifically, we may use your information for:
Service Delivery: To provide the digital marketing services you’ve requested, manage your accounts, process transactions, and fulfill our contractual obligations to you. This includes, but is not limited to, setting up and managing campaigns, reporting performance, and providing strategic advice.
Customer Support: To efficiently respond to your inquiries, provide timely technical assistance, and address any concerns or issues you may encounter.
Communication with Existing Customers: To send you essential updates, service-related information, and follow-ups as part of your ongoing relationship with us. Any marketing communications will be minimal and directly related to services you have shown interest in.
Internal Operations: For crucial internal record-keeping, comprehensive data analysis, and to continuously improve our business operations, refine our service offerings, and enhance the functionality and security of our Website.
We use your personal information to provide and improve our services, communicate with you, and comply with legal obligations. We may share your information with carefully selected and trusted third-party service providers who assist us in operating our website and delivering our services. This might include, for instance, integrating with specialized marketing software platforms for email campaigns, utilizing analytics platforms to gain insights into website usage, or employing CRM systems to manage client relationships. These third parties are contractually bound to safeguard your information and are permitted to use it solely for the specific purposes for which we disclose it to them, in strict adherence to data protection laws.
Our unwavering commitment is to protect your privacy.
Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
We want to be crystal clear: we will not sell, rent, trade, or transfer your personal data to any external organizations or third parties under any circumstances, even with your explicit consent, except as may be strictly required by law.
We may disclose your personal information if legally required or in response to valid requests by public authorities (e.g., a court order, subpoena, or governmental agency request). This includes complying with law enforcement or regulatory obligations. This policy explicitly states that we won’t, under any circumstance, sell, rent, or trade your data.
We implement robust administrative, physical, and technical safeguards specifically designed to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These comprehensive measures include:
Encrypted Data Transmission: Utilizing industry-standard Secure Socket Layer (SSL) technology to encrypt all sensitive data during transmission over the internet, ensuring your information remains private.
Access Controls: Implementing strict access controls to limit who can access your personal information. Only employees, contractors, and agents who require access to that information in order to operate, develop, or improve our services are granted permission. We implement strict access controls and security measures to prevent unauthorized sharing or disclosure of your personal data.
Regular Audits and Monitoring: Conducting regular security audits, vulnerability assessments, and continuously monitoring our systems for potential threats and unauthorized access attempts.
While we strive to use commercially acceptable means to protect your personal information, it’s crucial to understand that no method of data storage or transmission over the Internet can ever be guaranteed to be 100% secure. Therefore, while we exert maximum effort, we can’t guarantee its absolute security.
We retain your personal data only for as long as it’s genuinely necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your data is no longer needed for these purposes, or upon your explicit request (subject to any overriding legal obligations), we will securely delete or anonymize it in a manner that permanently prevents its reconstruction or identification.
You have significant rights regarding your personal information, and we’re committed to helping you exercise them:
Access: You have the right to request access to the personal information we hold about you.
Correction: You may request that we correct any inaccurate or incomplete personal information we have on file for you.
Deletion: You may request the deletion of your personal information, subject to certain legal exceptions that may require us to retain some data.
Opt-out of Marketing Communications: You can easily opt-out of receiving marketing communications from us at any time by following the clear unsubscribe instructions included in our emails or by contacting us directly.
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We’ll respond to your request in accordance with applicable laws.
By submitting your information through our Website, contact forms, or other channels where you provide your phone number, you are providing your explicit agreement and express written consent to receive SMS (text) messages from Pittsburgh Digital Marketing Agency. These messages are an integral part of how we communicate and serve you.
Messaging Terms and Conditions: By providing your phone number and agreeing to receive texts, you consent to receive text messages from Pittsburgh Digital Marketing Agency, from 412-579-3580 regarding account notification, customer care, marketing. Consent is not a condition of purchase. You may receive up to 4 messages per month. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 412-579-3580 or [email protected]. Mobile opt-in information is never shared with third parties.
Types of SMS Messages You Will Receive:
You will receive both promotional and informational SMS messages related to our services. This includes:
Appointment Reminders & Confirmations: Timely alerts for scheduled meetings, consultations, or service delivery dates.
Service Updates & Important Notifications: Critical information related to your active digital marketing services, project milestones, or any changes impacting your campaigns. This may include campaign performance summaries or requests for necessary input from you.
Follow-ups: Messages related to recent inquiries you’ve made, service requests, or ongoing conversations to ensure we address your needs.
Promotional Content & Special Offers: Information about new services, exclusive discounts, valuable digital marketing insights, or other special offers that we believe can genuinely benefit your business.
Message Frequency: You may receive up to 4 messages per month. We’re committed to sending relevant and valuable messages without overwhelming you.
How to Opt-Out: Your consent to receive SMS messages is revocable at any time. To opt out of future SMS communications, text STOP or UNSUBSCRIBE to any message you receive from our short code or long code number. You’ll receive a single confirmation message that you’ve been successfully unsubscribed. After this, you’ll no longer receive SMS messages from Pittsburgh Digital Marketing Agency.
For Assistance: If you need assistance, have questions about our SMS service, or wish to resume receiving messages after opting out, for assistance, reply HELP to any message or contact us directly using the details provided below. We’re here to help you.
Data Privacy for SMS: We don’t share your phone number with third parties for their independent marketing purposes. Your privacy in this regard is paramount to us, and your phone number will only be used by Pittsburgh Digital Marketing Agency and our direct service providers to facilitate the communications you have consented to receive. Standard message and data rates may apply from your mobile carrier. Please consult your mobile carrier for details regarding your plan’s messaging and data costs.
We may update this Privacy Policy periodically to reflect changes in our business practices, technological advancements, evolving legal requirements, or other significant factors. Any revisions will be promptly posted on this page with an updated “Effective Date” at the top, allowing you to easily identify when changes were made. We encourage you to review this Privacy Policy regularly to stay informed about how we’re protecting your information. Your continued use of the Website after any changes indicates your full acceptance of the revised terms.
If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or your personal information, please don’t hesitate to contact us. We’re here to help and committed to addressing your inquiries promptly:
Email: [email protected] Phone: 412-579-3580 Address: 140 E Main St, STE #3, Carnegie, PA 15106
