Privacy Policy

At Pittsburgh Digital Marketing Agency, LLC (“Pittsburgh Digital Marketing Agency,” “we,” “us,” or “our”), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when accessing or using our website, https://pghdma.com (the “Website”), as well as the rights and choices you have regarding your personal information. By accessing or using our Website, you consent to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please refrain from using our Website and services.

We are committed to being transparent about our data collection and handling practices, and we encourage you to read this Privacy Policy carefully.

1. Information We Collect

a. Personal Information
We collect personal information that you voluntarily provide to us when you interact with our Website. This includes, but is not limited to:

• Your name
• Your email address
• Your phone number
• Your business name
• Your industry

This information is typically provided when you fill out contact forms, request information, or engage with us for our services. The personal data we collect is used for legitimate business purposes and to enhance your experience with Pittsburgh Digital Marketing Agency.

b. Non-Personal Information
At this time, we do not actively collect non-personal information, such as cookies, IP addresses, or browser metadata. However, if our data collection practices change in the future to include non-personal information, we will update this Privacy Policy to reflect those changes and ensure you are informed of how this data will be used.

2. How We Use Your Information

The personal information you provide is used to deliver and improve the services offered through Pittsburgh Digital Marketing Agency. Specifically, we may use your information for the following purposes:

• Service Delivery: To provide the services you have requested from us, including website development, digital marketing, SEO, PPC management, and other business services.
• Communication: To send you important information about our services, including confirmations, updates, newsletters, or other communications relevant to your engagement with us.
• Customer Support: To respond to your inquiries, support requests, or any concerns you may have in a timely and efficient manner.
• Personalization: To tailor your experience on our Website by understanding your needs and preferences in order to deliver more relevant content and services.
• Marketing: To send you promotional materials and information about our services. You have the right to opt-out of these communications at any time by following the instructions provided in the emails or by contacting us directly.

3. Disclosure of Your Information

a. Third-Party Sharing
Pittsburgh Digital Marketing Agency, LLC does not sell, trade, rent, or share your personal information with third-party companies for marketing purposes. Your data remains private and confidential and will only be used as described in this Privacy Policy. If, in the future, we engage with third-party service providers (such as analytics platforms or marketing partners), this Privacy Policy will be updated, and we will take all necessary steps to ensure your information remains secure.

b. Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid legal requests from governmental authorities, including to meet national security or law enforcement requirements.

4. Data Security and Protection

We take the security of your personal information seriously and are committed to protecting it from unauthorized access, disclosure, alteration, or destruction. While no system can be completely secure, we implement reasonable technical, administrative, and physical safeguards to protect the personal information you share with us. These measures include:

• Encryption of sensitive data during transmission
• Access Controls to limit who can access personal data within our organization
• Regular Security Audits to assess potential vulnerabilities

Please note that despite our efforts, no method of transmitting data over the internet or storing it electronically is entirely secure. We cannot guarantee the absolute security of your data. By providing your personal information, you acknowledge and accept the inherent risks involved with sharing data online.

5. Data Retention

We retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your information, we will securely delete or anonymize it to prevent unauthorized access. The retention periods may vary based on legal obligations, business requirements, or your individual preferences.

6. Your Rights and Choices

We respect your rights to access, correct, or delete your personal information. You have the right to request the following:

• Access to Your Information: You may request details of the personal data we hold about you.
• Correction: If your information is incomplete or inaccurate, you may ask us to correct or update it.
• Deletion: You have the right to request the deletion of your personal information from our systems, subject to any legal or contractual obligations.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

7. Opting Out of Marketing Communications

If you no longer wish to receive marketing communications from us, you may opt out at any time by:

• Clicking the “unsubscribe” link included in the marketing emails we send.
• Contacting us directly at support@pghdma.com.

Please note that even after you opt out of receiving marketing communications, we may still send you non-promotional emails regarding your relationship with us, such as service updates or administrative notices.

8. Changes to This Privacy Policy

Pittsburgh Digital Marketing Agency, LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to remain informed about how we protect your personal information. Your continued use of our Website after any modifications signifies your acceptance of the revised terms.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the details below:

Pittsburgh Digital Marketing Agency, LLC
Email: s@pghdma.com
Phone: 412-773-0988
Address: 125 Wade St, Pittsburgh, PA 15211

We are committed to responding promptly and ensuring that your privacy concerns are addressed in a timely and satisfactory manner.